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Privacy Policy

Last updated: 11/5/2025

1. Information We Collect

We collect personal information you provide to us, such as your name, email address, phone number, and payment information when you create an account or make a booking. We also collect technical data, such as your IP address and browser type, to improve our service.

2. How We Use Your Information

Your information is used to process your bookings, communicate with you about your reservations, provide customer support, and improve our platform. We may also use your information for marketing purposes, from which you can opt-out at any time.

3. Information Sharing

We share necessary booking information with our hotel partners to facilitate your stay. We do not sell your personal data to third parties. We may share information with law enforcement if required by law.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. All payment transactions are encrypted using SSL technology.

5. Your Rights

You have the right to access, correct, or delete your personal information. You can manage your account settings or contact our support team to exercise these rights.

6. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete your personal information, except where we need to retain it for legal compliance.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete that information immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that any such transfers comply with applicable data protection laws and that appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at tavrenstay@gmail.com.